新冠疫情期间人力资源管理与酒店员工幸福感的关系(文献翻译)Human resource management and the wellbeing ofhotel employees during COVID-19Promila AgarwalIndian Institute of Management Ahmedabad,Vastrapur,Ahmedabad,Gujarat,380015,India班级(学号)姓名ABSTRACT:The purpose of this paper is to explore the human resource management (HRM)practices adopted by hotels during COVID-19 and to examine the impact of COVID-19 on thewellbeing of hotel employees using qualitative thematic analysis.This study presents HRMpractices that organizations can use to effectively manage employees in uncertain times.There iscompelling evidence that employee-centered HRM practices strongly impact employee wellbeing.This paper integrates the insights from an HRM framework for wellbeing using a jobdemands-resources model.The paper identifies themes that confirm and extend existing theoriesand models of wellbeing.The findings are important for policy makers by offering guidance formanaging people effectively during tough times.Keywords:COVID-19,HRM practices,Psychological wellbeing,Subjective wellbeing1.IntroductionCOVID-19 is expected to cost the tourism sector at least USD 22 billion as the travel sector isanticipated to shrink by up to 25 percent in 2020,resulting in a loss of 50 million jobs.Internationaltourist arrivals are expected to decline by 1-3 percent in 2020 globally,resulting in anticipated lossesof USD 30 billion to USD 50 billion in international visitor spending.Fig.I presents the significantdrop in hotel revenues across regions.Fig.2 demonstrates the crisis in the accommodation sector forthe week of March 21,2020,in comparison to the same week in 2019.Hotel occu-pancy in allcountries has declined by 50 or more.新冠疫情期间人力资源管理与酒店员工幸福感的关系(文献翻译)ARPE4JL-1178%APACEUROPELIN TFD 5TAT下SMICOLE EAST■6P球Y71m:■心:Fig.1.March 2020 Regioml YOY (year-over-year)%change in GOPPAR(gross operating profit per availahle room)and TRevPAR (tal revenue per avail-able room)Percenteae cnange year over yeark.r-”..1110mFig.2.Accammodation occupancyrake change for theweek afMarch 21,YOY.Data surce:STR (2020).The main objective of this paper is to explore the HRM practices that hotels are using to managetheir employees during COVID-19.The second focus of this study is to investigate the wellbeing ofemployees working in hotels during COVID-19.The media has reported that layoffs and thepsychological impacts of COVID-19 lead to stress,depression,and loneliness.This study is relevantbecause it is imperative to identify and frame innovative HRM practices and unique dimensions ofthese practices during a crisis.The study builds an understanding of the factors that impact thewellbeing of employees.By understanding these factors,hotels can design practices and processesthat increase employee wellbeing.Employee wellbeing in hotels is significantly more important thanthat in other sectors because the positive experience of customers depends on the positive state ofhotel employees.This study also responds to the call to investigate the relati
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