社区居家养老服务供需匹配研究——以浙江省金华市H社区为例

社区居家养老服务供需匹配研究一一以浙江省金华市H社区为例摘要养老服务是党和政府着力解决以及社会各界广泛关注的一个关键民生问题。在我国主动应对人口老龄化问题和改善民生的过程中，养老服务具有十分重要的意义。随着人口老龄化步伐加快，社区居家养老服务越来越显示出其重要意义。H社区作为老龄化进程加速的典型社区样本，其家庭养老服务的发展正面对着一系列的复杂挑战。在H社区，老年人对养老服务的需求愈发多样，除了基础的生活照料，医疗护理、康复保健、精神慰藉、文化娱乐等服务需求也日益迫切，但目前社区的居家养老服务供给依旧较为单一且个性化服务供给严重滞后。文章对H社区居家养老服务中存在的问题进行了研究，提出社区居家养老服务中存在着服务质量满意度不高，表现为需求多元化和供给单一化、需求专业化和供给非专业化之间的矛盾以及服务供给效率低下，表现为资源配置不合理和多元主体协同缺失等困境，并剖析了资金投入和分配不尽合理、人才队伍建设存在不足、多元供给主体合作不足等深层次原因。从扩大服务项目，提高人员素质，合理配置资源和强化多元主体协作等维度提出了相应的优化策略，目的在于改善当前H社区居家养老服务的发展状况，改善老年人的生活质量，这对社区居家养老服务的可持续发展具有一定的借鉴意义。关键词：社区居家养老服务：养老服务需求：养老服务供给：供需匹配ABSTRACTElderly care services are a key livelihood issue that the Party and the government arecommitted to addressing and that has drawn extensive attention from all sectors of society.In theprocess of proactively responding to the aging population and improving people's livelihoods inChina,elderly care services hold significant importance.With the accelerating pace ofpopulation aging,community-based home elderly care services are increasingly demonstratingtheir crucial role.H community,as a clear example of the intensifying trend of aging incommunities,is currently facing a series of complex challenges in the development of familyelderly care services.This article studies the problems existing in the home elderly care servicesof H community,and points out that there is a low level of satisfaction with the quality ofservices,which is manifested in the contradiction between diversified demands and single supply,as well as between professional demands and non-professional supply.Additionally,there is alow efficiency in service supply,which is reflected in the lack of coordination among multiplesubjects and the unreasonable allocation of resources.The article further analyzes thedeep-seated reasons such as the unreasonable investment and allocation of funds,theinsufficiency in the construction of the talent team,and the imperfect coordination mechanismamong multiple supply subjects.Corresponding optimization strategies are proposed from thedimensions of expanding service items,improving personnel quality,rationally allocatingresources,and strengthening the collaboration among multiple subjects,with the aim ofimproving the current development status of home elderly care services in H community andenhancing the quality of life for the elderly.This has certain reference significance for thesustainable development of community-based home elderly care services.Keywords:community home-based elderly;elderly care demands;elderly care supply;supply-demand matching◆目录一、绪论(一)研究背景和意义…...........................1.研究背景.e--ccccc-.cc--ccc-c--cc-.2.研究意义…(二)国内外研究现状21.国外研究现状.22.国内研究现状.…23.简要评述.3(三)研究内容与方法1.研究内容.42.研究方法..4(四)创新点与不足1创新点…2.不足之处.5二、概念界定与理论基础.6(一)核心概念界定61.社区居家养老服务.62.社区养老服务需求….63.社区养老服务供给.6(二)理论基础71.马斯洛需求层次理论…。.72.福利多元主义理论，73.公共产品供需平衡理论.7三、H社区居家养老服务需求与供给现状分析.9(一)需求现状调查。0.91.调查方法与样本选取。92.H社区老年人基本情况…93.需求内容与特点呈现4.需求影响因素剖析….15(二)供给情况分析161H社区居家养老服务中心概况162.H社区居家养老服务供给现状分析·17四、H社区居家养老服务需求与供给匹配的困境呈现19(一)服务内容供需结