面客服务的接待质量提升策略

abstractUnder the background of globalization,the flight attendant service activity is topresent high-quality service to customers and lay a foundation for the construction ofgood reputation of airlines,and also build a platform for domestic aviation brands togo international.It is another window to face the world based on the local,and also avivid practice of China's smooth double circulation.It is the examination of theprofessional ability and the interpersonal ability of the flight attendants;it is thediscussion of the other party and the accepted;it is the maintenance of the externalrelationship and the two-way communication,which put us on the stage of manyfundamental changes in the world economy Rethinking with the efficiency of theflight attendant services.The core of the modern flight attendant service quality lies inthe service consciousness and the specific explicit ability of professional andacademic knowledge.Of course,the improvement of service quality not only dependson the subjective initiative of the participants,but also sets off the organizationalability of the enterprise,which naturally involves the corporate culture.How to givefull play to the maximum effect of professional ability and accomplishment,we needto pay attention to how to give full play to their own advantages,properly andreasonably integrate different values,and find the right communication methods,so asto get effective communication.Key words service quality service awareness professional and academicknowledge aviation business