伊金霍洛旗基层公务员职业倦怠问题研究

我江钟技大单毕业论文摘要基层是社会治理的“最后一公里”，基层工作能够影响到国家治理体系和治理能力的现代化，基层公务员作为政府治理“神经末梢”，其工作关系到政府的公信力和群众的幸福感。自国家推进现代化治理以来，对基层公务员提出了更高的标准和要求，他们的压力也由此增加，职业倦怠的问题也更加凸显。本文通过研读国内外有关“职业倦怠”的文献，在分析国内外研究现状的基础上确定了研究方向和研究思路。以内蒙古自治区鄂尔多斯市伊金霍洛旗为例，运用社会支持理论、马斯洛层次需要理论和双因素理论对该地基层公务员职业倦怠情况展开问卷调查，并应用sss27对样本数据、职业倦怠三维度量表和影响因素量表进行分析，最终得出该地基层公务员职业倦怠的成因，为提出改善该地基层公务员职业倦怠的建议提供科学的依据和数据支撑。关键词：基层；公务员；职业倦怠我江钟技大学毕业论文AbstractThe grassroots level is the"last mile"ofsocial governance,and the grassroots work canaffect the modemization of the national govemance system and govemance capacity,and thegrassroots civil servants are the"nerve endings"of govemment govemance,and their work isrelated to the credibility of the govemment and the happiness ofthe masses.Since the countryhas promoted modem govemance,higher standards and requirements have been put forwardfor grassroots civil servants,and their pressure has also increased,and the problem of bumouthas become more prominent.By studying the literature on"job burnout"at home and abroad,this paper determinesthe research direction and research ideas on the basis of analyzing the current research statusat home and abroad.Taking Yijin Huoluo Banner of Ordos City,Inner MongoliaAutonomous Region as an example,this paper used social support theory,Maslows levelneeds theory and two-factor theory to investigate the bumout of grassroots civil servants inthis area,and used SPSS27 to analyze the sample data,three-dimensional scale andinfluencing factor scale,and finally obtained the causes of burnout of grassroots civil servantsin this area,so as to provide scientific basis and data support for putting forward suggestionsfor improving the bumout of grassroots civil servants in the area.Key words:Grassroot;Civil service;Job burnout小我江钟技大羊毕业论文目录摘要Abstract..…第1章绪论1.1选题背景1.2研究目的及意义.21.2.1研究目的21.22研究意义21.3国内外研究现状.31.3.1国外研究完现状31.3.2国内研究完现状41.4研究方法61.4.1文献研究法61.4.2问卷调查法6第2章相关概念与理论基础72.1相关概念72.1.1基层公务员12.1.2职业倦怠72.2相关理论.82.2.1社会支持理论82.2.2马斯洛层次需要理论92.2.3双因素理论…9第3章伊旗基层公务员职业倦怠现见状分析.103.1伊旗概况103.2调查设计及实施.11我产钟技大羊毕业论文3.2.1调查问卷设计1l3.2.2组织实施163.3问卷的信效度检验163.3.1职业倦怠量表信效度检验163.3.2影响因素量表信效度检验183.4调查问卷数据分析193.4.1样本数据分析..…...193.4.2职业倦怠三维度分析.253.4.3职业倦怠影响因素分析29第4章伊旗基层公务员职业倦怠的成因分析324.1个人因素分析.324.1.1缺乏有效情绪管理324.1.2技能水平低下..334.2组织因素分析.334.2.1缺少良好的组织文化.334.2.2激励机制不完善.344.3社会因素分析.….354.3.1工作-家庭关系失衡..354.3.2社会高期待背后的认知错位..36第5章缓解伊旗公务员职则业倦怠的建议375.1个人层面建议.375.1.1正视情绪背后的需求.375.1.2培养可迁移技能.385.2组织层面建议..385.2.1优化组织文化.385.2.2健全激励机制.405.3社会层面建议.42