突发公共事件中的政府网络舆情应对策略研究_以“河北平山大巴坠江事件”为例公共关系

突发公共事件中的政府网络舆情应对策略研究以“河北平山大巴坠江事件”为例目录（黑体字，小三号字）摘要…IAbstract..........…Ⅱ引言…1、XXXXXXXXXXXXXXXX(一）XXXXXXXXXXXXXXX1.XXXXXXXXXXXXX…XX2.XXXXXXXXXXXXX…XX(二)XXXXXXXXXXXXXXXX…XX1.XXXXXXXXXXXXX…XX2.XXXXXXXXXXXXX…XX二、XXXXXXXXXXXXXXXX(一)XXXXXXX XXXXXX…XX1.XXXXXXXXXXXXX…XXXXXXXXXXXXXXX-......XXXXXXXXXXXXXXXXXXXX1.XXXXXXXXXXXXX…XX2.XXXXXXXXXXXXX…XX三、XXXXXXXXXXXXXX-XX(一）XXXX XXXXXX XXX…XX1.XXXXXXXXXXXXX..XX2.XXX XXXXXX XXXX…XX(二)XXXXXXX XXXXXX XXX·XX1.XXXXXXXXXXXXX…XX2.XXX XXXXXXXXXX…XX结论…XX附录…XX参考文献…XX致谢…XX12论现代企业应对网络舆论危机的策略摘要在互联网信息高度发达的新时代背景下，加强政府应对突发公共事件网络舆情是促进社会健康稳定发展的重要途径。突发公共事件网络舆情的增长也给政府机关的工作带来了严峻的挑战。当发生重大事件时，如何迅速有效地对事件产生的网络舆情进行管理，这是我国政府需要面对的重要问题之一。然而，我国政府在面对这种情况的发生时，经常会出现回应不够及时、公众对政府信任度不高等问题。因此，必须从树立正确的观念，理智面对发生的突发公共事件和之后的网络舆情问题。同时，也要不断制定合理完善的应对制度，不断提高我国政府面对突发公共事件时的网络舆情控制能力，从而推动和谐社会的建立。关键词：突发公共事件网络舆情政府应对2ABSTRACTIn the new era of highly developed Intemet information,strengthening the govemment'sresponse to public emergencies is an important way to promote the healthy and stabledevelopment of society.The growth of network public opinion in public emergencies has alsobrought severe challenges to the work of govemment agencies.How to timely and effectivelyrespond to the public emergency network public opinion has become the top priority of thegovemment work.At present,there are still some problems in the process of our govemment'sresponse to the public emergency network public opinion,such as the govemment response lag,thepublic trust in the goverment is not high.Therefore,it is necessary to establish a correct responseconcept of network public opinion of public emergencies,improve the govemment responsesystem of network public opinion of public emergencies,and improve the govemment responseability in the face of network public opinion of public emergencies,so as to promote theestablishment of a harmonious society.KEY WORDS Public Emergency Online public opinion Governmentresponse4